Internal documentation for 4Securitas
The internal documentation for 4Securitas
Last updated
The internal documentation for 4Securitas
Last updated
Here's how I worked on the internal documentation for 4Securitas:
I created the structure of the documentation, dividing the topics into two: Support Infrastructure
and Support Troubleshooting
. The Infrastructure section has articles regarding knowledge or procedures. The Troubleshooting section has only articles regarding procedures on how to solve troubles internally.
Articles are generally structured as step-by-step procedures, providing code or scripts where needed: