Internal documentation for 4Securitas
The internal documentation for 4Securitas
Here's how I worked on the internal documentation for 4Securitas:
I created the structure of the documentation, dividing the topics into two:
Support Infrastructure
andSupport Troubleshooting
. The Infrastructure section has articles regarding knowledge or procedures. The Troubleshooting section has only articles regarding procedures on how to solve troubles internally.

Articles are generally structured as step-by-step procedures, providing code or scripts where needed:

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