# 4Securitas

I’m the only Technical Writer in the firm and this gives me the honor and the responsibility to define the structure of the documentation, both in English and Italian.\
\
I also provide comprehensive internal documentation to ensure all teams are up-to-date with [4Securitas](https://4securitas.com/) solutions.\
Especially, I help the Support Team keep track of the troubleshooting by writing internal procedures.\
​​\
When I started this collaboration, there was some documentation but this was a task performed by the Support Team. I rearranged and polished the existing content to help users better understand the products, and started creating new documentation.<br>

Read how I did all of these in the dedicated [case study](https://federicotrotta.com/case-studies/).\
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4Securitas develops two digital products:

* ACSIA: a cyber security solution that helps you prevent cyber attacks.
* ACSIA CRA: a cyber security solution that evaluates your infrastructure's exposure to the internet.<br>

Read the documentation I created here:

* [ACSIA CRA](https://support.4securitas.com/hc/en-us/sections/12807213245085-ACSIA-CRA)
* [ACSIA (old version)](https://support.4securitas.com/hc/en-us/sections/12807172890269-ACSIA-V6-4-x-or-lower)
* [ACSIA (new version)](https://support.4securitas.com/hc/en-us/sections/14289643278749-ACSIA-V6-5-x)

{% hint style="danger" %}
**WARNING**: ACSIA is currently being revamped, this is why the documentation of the new version is not comprehensive (but it will be soon)
{% endhint %}


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