4Securitas
The product documentation for 4Securitas
Last updated
The product documentation for 4Securitas
Last updated
Iām the only Technical Writer in the firm and this gives me the honor and the responsibility to define the structure of the documentation, both in English and Italian. I also provide comprehensive internal documentation to ensure all teams are up-to-date with solutions. Especially, I help the Support Team keep track of the troubleshooting by writing internal procedures. āā When I started this collaboration, there was some documentation but this was a task performed by the Support Team. I rearranged and polished the existing content to help users better understand the products, and started creating new documentation.
Read how I did all of these in the dedicated . 4Securitas develops two digital products:
ACSIA: a cyber security solution that helps you prevent cyber attacks.
ACSIA CRA: a cyber security solution that evaluates your infrastructure's exposure to the internet.
Read the documentation I created here:
WARNING: ACSIA is currently being revamped, this is why the documentation of the new version is not comprehensive (but it will be soon)